Shipping policy

At Fluffy Tails, we aim to deliver your orders as quickly and reliably as possible.

Processing Time

All orders are processed within 1–3 business days after purchase. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Once shipped, estimated delivery times are:

  • Canada: 5–12 business days
  • United States: 6–12 business days
  • International: 7–15 business days

Delivery times may vary depending on location and customs delays.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on your location and order size.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can track your package.

Delays

Occasionally, shipping delays may occur due to high demand or postal service issues. We appreciate your patience.